Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success by Dean R. Spitzer

Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success



Download Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success



Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success Dean R. Spitzer ebook
Publisher: AMACOM
Page: 256
ISBN: 9780814408919


"It’s no secret that you can’t improve your organization’s performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you’d better make sure you’re doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a ...

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